Lessons from Scotland: Impact of Environment on Well-Being
Scotland has been identified as having the most challenging classrooms in the UK, with data revealing a significant rise in violent incidents affecting school staff. Between March 2014 and March 2024, 490 serious injuries were reported, two-thirds occurring in primary schools. This has sparked discussions on behavioural management strategies, with many attributing the increase in violence to disruptions caused by the Covid-19 pandemic. While seemingly unrelated to Malta’s food and restaurant industry, parallels can be drawn in how environments—whether in schools or eateries—impact physical and mental well-being. Just as Scotland is adopting restorative approaches to manage classroom behaviour, Malta’s culinary establishments can benefit from fostering supportive, inclusive atmospheres for staff and patrons. Clear guidelines and collective efforts to address challenges like work-related stress and customer service issues can enhance Malta’s thriving food scene, aligning with its growing emphasis on health and wellness. By learning from Scotland’s efforts to create safer spaces, Malta can continue to lead in promoting environments that prioritize well-being and
Scotland has recently been identified as having the most challenging classrooms in the UK, with new data shedding light on a concerning rise in violent incidents impacting the health and well-being of school staff. While this may seem far removed from Malta’s vibrant culinary scene and focus on fostering a healthy lifestyle, there are lessons to be learned about how environments—whether in schools or restaurants—impact physical and mental health.
Figures obtained through a Freedom of Information (FOI) request revealed that Scotland recorded the highest rate of violent injuries to school staff in Britain between March 2014 and March 2024. Channel 4 News FactCheck reported 490 serious incidents during this period, including fractures, dislocations, and loss of consciousness. Two-thirds of these injuries occurred in primary schools, raising serious concerns about the health and safety of educators. These findings have prompted discussions about behavioural management strategies, with many linking the rise in violence to disruptions caused by the Covid-19 pandemic.
While the issue of classroom violence may seem unrelated to Malta’s food and restaurant scene, parallels can be drawn in how environments influence behaviour and well-being. For example, creating harmonious, safe spaces—whether in schools or eateries—plays a crucial role in fostering positive interactions and mental health. Just as schools in Scotland are adopting restorative approaches to behaviour management, restaurants in Malta can benefit from cultivating supportive and inclusive atmospheres where both staff and patrons feel valued. A healthy environment contributes to better mental health outcomes, which directly ties into Malta’s growing emphasis on wellness.
Mike Corbett, Scotland National Official for the NASUWT teaching union, described the findings as “hugely disturbing.” He noted that while most students are well-behaved, disruptive behaviour has seen a notable rise since the pandemic. Similarly, in the restaurant industry, many establishments worldwide observed shifts in customer behaviour post-pandemic, with some reporting higher levels of stress and tension among diners and staff alike. Just as the Scottish education system is grappling with finding effective solutions, restaurant owners and food service professionals in Malta can draw inspiration by prioritizing empathy, open dialogue, and mutual respect within their establishments.
Scotland’s adoption of restorative approaches to behaviour management—promoting dialogue and resolution over traditional punitive measures—has drawn mixed reactions. These methods are deemed suitable for minor disruptions but may not address more severe issues effectively. In the food and hospitality industry, conflict resolution techniques can also play a pivotal role in maintaining a positive dining experience. Whether dealing with difficult customers or resolving team disputes, a focus on mutual understanding can lead to better outcomes, encouraging repeat visits and fostering loyalty. This is particularly important in Malta, where the culinary scene thrives on customer satisfaction and word-of-mouth recommendations.
The Scottish Liberal Democrat MSP Willie Rennie expressed concerns about the lack of clarity in the government’s guidance on handling classroom violence. He emphasized the need for councils and schools to be empowered to take appropriate action, rather than relying on ineffective policies. Similarly, Malta’s restaurant owners and culinary professionals can benefit from clear guidelines and support systems that promote health and safety in their establishments. The link between mental and physical well-being is undeniable, and a healthy work environment translates into better service, happier staff, and ultimately a superior dining experience for customers.
A spokesperson for the Scottish Government acknowledged the rise in violence and pointed to the publication of the National Behaviour Action Plan as part of its efforts to address the issue. They also noted that local authorities are statutorily responsible for delivering education and implementing national guidelines. This decentralized approach mirrors the autonomy enjoyed by many restaurant owners and chefs in Malta, who have the freedom to create unique dining experiences tailored to their communities. However, just as Scottish councils are being encouraged to take actionable steps against classroom violence, Malta’s culinary establishments could benefit from more collective efforts to address challenges such as work-related stress, customer service issues, and fostering sustainable practices.
Ultimately, whether in schools or restaurants, the importance of building positive environments cannot be overstated. In Malta, where the food scene is thriving and the focus on healthy living is growing, this means paying attention to the physical and mental well-being of staff and patrons alike. By learning from challenges faced elsewhere—like the issues currently being tackled in Scotland—Malta can continue to lead by example in creating spaces where people feel safe, valued, and inspired to embrace a healthier lifestyle.